Your Privacy Is Our Responsibility
Your personal information on the 867bd platform is always protected. This policy describes in detail how we collect, use, and store your information.
1 Introduction and Scope
This Privacy Policy ("Policy") applies to all users of the 867bd platform. By using our services through our website, mobile service, or any other digital channel, you are considered to have accepted the terms of this Policy.
Purpose of the Policy
867bd is committed to providing a safe, transparent, and trustworthy online gaming environment for users in Bangladesh. This Privacy Policy explains:
- What types of personal information we collect.
- What purposes that information is used for.
- How we keep your information secure.
- What rights you have regarding your information.
- Our policy on sharing information with third parties.
Who This Applies To
This Policy applies to all individuals who have registered on the 867bd platform or are using our services. Our services are intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
2 What Information We Collect
To operate the 867bd platform and provide you with the best service, we collect the following types of information.
Personal Identity Information
Information you provide at the time of registration:
- Full name
- Date of birth
- Email address
- Current address
- Verification information related to national ID or passport
Financial Transaction Information
Information related to deposits and withdrawals on your account:
- bKash, Nagad, or Rocket number
- Transaction amount and date
- Transaction reference number
- Balance and deposit/withdrawal history
Gaming Activity Information
Information related to your use of the platform:
- Game history and results
- Betting patterns and preferences
- Bonus and promotion usage details
- VIP level and points history
- Login times and session information
Technical Information
Information automatically collected about your device and connection:
- IP address and geographic location
- Browser and operating system information
- Cookies and session data
- Page visit and click information
- Device type and screen resolution
3 Purpose of Using Information
867bd uses your personal information only for the following legitimate purposes. Information is not used for any purpose beyond your consent.
Service Operation and Improvement
- Account creation, verification, and management.
- Processing financial transactions — deposits, withdrawals, and bonus payments.
- Personalizing and enhancing the gaming experience.
- Identifying and resolving technical issues.
- Research and development of new features and services.
Ensuring Security and Compliance
- Prevention of fraud, money laundering, and other illegal activities.
- Managing the identity verification (KYC) process.
- Implementing and monitoring responsible gaming policies.
- Fulfilling applicable legal obligations.
- Protecting account security and preventing unauthorized access.
Communication and Support
- Sending notifications about transactions, bonuses, and account matters.
- Providing 24/7 live chat support and maintaining records.
- Sending promotional information and offers with your consent.
- Important notifications regarding service changes and updates.
4 Cookies and Tracking Technology
The 867bd website uses cookies and similar technologies that improve your browsing experience and help us monitor the quality of our services.
Essential Cookies
These cookies are essential for keeping the platform functioning properly. They are required for login sessions, security verification, and core functionality, and cannot be turned off.
Analytics Cookies
These cookies are used to understand how users interact with our platform. They allow us to continuously improve the quality of our service and the user experience.
Preference Cookies
These cookies are used to save your language preferences, display settings, and other personalized choices, so you do not need to reconfigure them each time you log in.
Cookie Controls
You can control or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect some core functionality of the platform.
5 Information Sharing and Disclosure
867bd does not sell your personal information. Information may only be shared with trusted partners in the following limited circumstances.
Service Provider Partners
Necessary financial transaction information is shared with mobile financial services such as bKash, Nagad, and Rocket to ensure secure payment processing. All such partners manage information in accordance with their own privacy policies and may only use the information for the applicable service.
Legal Obligations
Information may be disclosed on the basis of applicable laws in Bangladesh, court orders, or valid requests from competent authorities. In such cases, we provide only the information that is legally required.
What We Do Not Do
- Your personal information is not sold to advertisers.
- Information is not shared with third parties for marketing purposes without your consent.
- Information is not transferred for unrelated business purposes.
- Information is not provided to unauthorized third parties.
6 Data Security Measures
867bd follows industry-standard security practices to keep your information safe. Our technical and procedural layers of protection are described below.
Encryption and Communication Security
All data transfers between you and our servers are secured using SSL/TLS encryption technology. Payment information is stored using high-level encryption.
Access Controls
Through strict internal access policies, only authorized staff can view your information. Every access is logged and regularly audited.
Regular Security Reviews
Our security measures are regularly evaluated and updated. Periodic security assessments are conducted to identify any potential vulnerabilities.
Security Breach Response
In the event of a security breach, we take immediate action and notify affected users as soon as possible where applicable.
7 Data Retention Period
867bd does not retain your information beyond what is necessary. Information is retained and deleted in accordance with the following policy.
Retention Periods
- Active accounts: All relevant information is retained for as long as the account remains active.
- Closed accounts: Information may be retained after account closure for as long as necessary to meet legal and regulatory requirements.
- Financial transaction records: Retained for the applicable period in accordance with financial regulations.
- Technical logs: Generally retained for a short period and cleared on a regular basis.
Data Deletion
Once the legal retention period has expired, your personal information is securely and permanently deleted, or anonymized in a way that makes it impossible to identify you.
8 Your Rights and Controls
867bd users enjoy the following rights regarding their personal information. Contact our support team to exercise these rights.
Right to Access
You have the right to request information about what data we hold about you.
Right to Rectification
If any of your stored information is inaccurate or incomplete, you may request that it be corrected.
Right to Erasure
Where applicable, you may request the deletion of your personal information beyond what is required by legal obligations.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be limited.
Right to Opt Out of Marketing
You may request to stop receiving promotional communications at any time. Essential service notifications will continue.
Right to Data Portability
You may request a copy of the information stored about you in a commonly used format.
How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat support or by email at [email protected]. We will respond to your request as soon as possible.
9 Third Parties & External Links
867bd works with certain trusted third-party service providers to effectively operate the platform.
Game Software Providers
Our game software providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — may process limited technical data to operate their game technology. They all follow their own strict privacy and data protection policies.
Responsibility for External Sites
If our platform provides links to any external websites, 867bd is not responsible for the privacy practices of those sites. We recommend reading their own privacy policies before visiting any external site.
10 Policy Changes & Updates
867bd reserves the right to review and update this privacy policy as needed.
Notice of Changes
If any significant changes are made to this policy, we will update the "Last Updated" date at the top of this page and notify registered users by email. If you continue to use the 867bd platform after a policy change, you will be considered to have accepted the revised policy.
Previous Versions
If you need a copy of a previous version of this policy, please contact our support team. We retain records of previous versions for the applicable period.
11 Contact Us
For any questions or concerns about this privacy policy, or to exercise your data rights, reach us through the following.
Live Chat: Use our live chat service for 24/7 support in Bengali. Our team is always ready.
Email: [email protected]
Privacy-related requests are generally responded to as soon as possible within business days. Complex matters may take a little longer, but we always handle user privacy matters on a priority basis.